Dedicated Support

Dedicated Support

A dedicated team of professionals to support your every need

All customers have a dedicated Account Manager who will serve as the main point of contact from design to web development. Our team has you covered every step of the way.

Our team has you covered every step of the way

 

Your merchandising and online company store needs are supported by a dedicated team of experienced and knowledgeable professionals. All customers have a dedicated Account Manager as their single point of contact, with an e-commerce support team available to you and your end users.

Merchandise Account Manager

Our Merchandise Account Managers are available at a moments notice with any urgent requests, as well as to provide ideas and presentations for your next project. We regularly attend trade shows and meet with manufacturer representatives to stay on top of the latest fashion and merchandise trends. We will additionally keep your brand in mind and proactively recommend items that we believe would work well for your brand.

E-commerce Support Team

Our e-commerce team is available to assist customers who have questions about their web order, need an order to ship urgently or assist with any other special request. The e-commerce team additionally takes care of site photography, banner design, site maintenance, items setups and more.

Web Development Team

Our in-house web development team can assist with any custom functionality, integrations or reporting that you may require.

Logistics & Warehouse Team

Our warehouse team is not only there to fulfill your web orders, we are additionally available for custom projects, kitting projects or any other warehouse needs you may have.

Frequently Asked Questions

Yes, your Merchandise Account Manager is your single point of contact for all of your merchandising and other needs. This person will additionally coordinate with other members of our team to meet any requirements you have.

Yes, our e-commerce team provides customer service by phone and email. We can assist users with placing an order as well as handle any special or urgent requests.

Your Merchandise Account Manager and e-commerce team is available at anytime during business hours. Phone calls are answered immediately and emails are typically answered in less than one hour.

Yes, we can put your web development team directly in contact with our web development team to build out any custom integrations or functionality.

Ready to get started?


See a demo

Ready to get started?

Contact us to schedule a one-on-one demonstration of our online company store platform. In this meeting we will discuss your company’s objects and show you how our platform can be configured to meet your exact business requirements.